At Cool It Heating and Air Conditioning, we work tirelessly to ensure that
our customers get absolutely everything they need. Our goal is always
to provide friendly and reliable service that customers know they can
trust, and build lasting relationships with the people we help. No matter
how large or small your project may be, we are here to help! Take a look
below to see what our customers have to say about their time with us.
Service was polite and thorough.
Not everyone knows about oil furnaces, but the guys a Cool-It do. Had mine cleaned for the season, running with high efficiently now. Service was polite and thorough.
- Bruce P.
Cool-It is my long time HVAC service provider!
Cool-It is my long time HVAC service provider. Satisfactory in every way, beginning with installation in 2014. Cool-It made sensible and reasonably priced recommendations for replacement of my old and out of date equipment that substantially improved the heating and cooling of my four story townhouse. (Tall and narrow, little vertical circulation) Semiannual maintenance has been easy. I believe HVAC systems need maintenance just like cars need oil changes!
- Martha N.
Everyone in my family uses them!
Very detailed and informative service. Our house’s heating and cooling needs are in good hands with Cool-It! Everyone in my family uses them!
- Dan H.
We are happy to have found them for routine maintenance!
Knowledgeable staff that do not attempt to sell you a new unit every time he is in the house. We are happy to have found them for routine maintenance.
- Mike S.
Could not ask for a better experience!
Have had Cool-It install new heater and A/C units in two of our houses over the past couple of years. Could not ask for a better experience! They have done work for others in my family as well. Can’t recommend them enough!
- Dan M.
Technicians were very courteous, knowledgeable, and respectful of our home.
Company responded promptly. Technicians were very courteous, knowledgeable, and respectful of our home.
- Margie C.
Every year I have received nothing but exceptional service!
I have been using Cool-It since 2012 when they installed my residential heat pump. Every year I have received nothing but exceptional service for the Fall/Spring tuneups, with no failure/outages during the heating or cooling seasons.
- Leslie B.
Bill and his team at Cool-it are aces!
Bill and his team at Cool-it are aces. We have used them for past decade+ and always find them highly trained, professional, tidy, on time and responsive to any concerns that arise. Recent maintenance appointment with Dave went super well- completed on time and gives us the peace of mind as we head into changing seasonal needs.
- Linda H.
Super responsive to calls. Great experience overall!
Knowledgeable and friendly service. Explained all the options in full and helped me weigh the pros and cons of each. Super responsive to calls. Great experience overall!
- Katie O.
The techs arrived early and were quick to make the repair.
When I called they were very receptive and easy to talk to about what was going on with my heater and were able to get me in for service quickly. The techs arrived early and were quick to make the repair. They weren't pushy and got the job done and made sure everything was working well before they charged me and headed out. Overall a very good experience. Price was better than some other quotes and the service was great. No complaints.
- Ethan P.
Everyone was a pleasure to work with!
It was a terrific experience to use with Cool It for our AC installation in Media. Everyone was a pleasure to work with—from Theresa, the office manager, to Tyler and Jacob, who did much of the dirty work, to Bill, the owner, who was often on site working alongside the guys, mentoring, and providing a high level of quality control. I definitely recommend Cool It.
- Amanda F.
Techs are very friendly and transparent about the units that they are servicing.
We recently moved and Cool-it came out to ensure our A/C unit was running as efficiently as possible for an older unit. Techs are very friendly and transparent about the units that they are servicing.
- David B.
Technician was very thorough and knowledgeable. Would highly recommend.
Great service. Call at noon and someone was at my house by 3. Technician was very thorough and knowledgeable. Would highly recommend.
- Kevin M.
Immediately signed up for a maintenance contract. Highly recommend.
Incredible technician who was honest, clean, and clearly cared about his work. Immediately signed up for a maintenance contract. Highly recommend.
- Curtis B.
He was able to give me an estimate after he checked everything out. Highly recommend.
They were able to respond to my repairs within hours of my making the call. Ian was very courteous and professional. He was able to give me an estimate after he checked everything out. Highly recommend.
- Harry P.
Arrived on time, wore shoe covers, explained his next steps and completed his maintenance procedures.
Needed air conditioning maintenance and a few concerns addressed. Arrived on time, wore shoe covers, explained his next steps and completed his maintenance procedures. Addressed our concern and said that air conditioner is functioning properly. Explained “Cool plan” to me and I accepted.
- Diane C.
he stopped at the door and immediately put on foot covers to protect our carpets.
The technician arrived and introduced himself. When Ian came in the house he stopped at the door and immediately put on foot covers to protect our carpets. He explained what he was going to do so I was up to speed on his process. He explained what he did and answered all my questions. I really appreciated his professionalism and his taking the time to explain everything to me. Great service visit!
Their technicians are professional and punctual!
I have used Cool It for several years and they have excellent customer service and quality workmanship. Their technicians are professional and punctual.
- Carol C.
Everyone at Cool -It was great from start to finish!
Everyone at cool it was great from start to finish. The receptionist got me an appt. early the morning after I called between 9-11am. They showed up at 9:30 installed a new thermostat drained the lines and got my heat running right away at a reasonable price. The owner is a very nice and I will be using them again in the future.
- Thomas D.
Will Definitely Use Again!
The Cool It team did an outstanding job on replacing oil heater with high efficiency gas furnace. Job was done on time and with the best quality possible. They provided us with an area heaters to keep us warm while working on the project. I will definitely use them again for future service